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Set up Email in Business Central

It is possible to choose from 3 options when sending e-mails from the system.

  1. Use a shared Microsoft 365 mailbox such as e.g. sales@company.com

    1. Here you need to have created a shared email in exchange online

  2. Users send email from their login account

    1. Anyone using this account must have a valid license for Microsoft Exchange

  3. Use SMTP to send email

    1. This method is used if the company does not have Microsoft Exchange (Office) in the cloud.


To set it up, search for Set Up Email in the search window and click the option in the link.

A new page opens. Click Next to continue to the next step.

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